Privacy Policy
Metro Home Improvements values your privacy and is dedicated to safeguarding the personal information you provide to us. This privacy policy outlines our practices concerning the collection, use, and protection of your data.
Information Collection
We collect personal information when you engage with us, such as your name, contact details, address, and payment information. This information is obtained through interactions with our website, communication channels, or during service provision.
Use of Information
Your personal data is utilized to deliver our services effectively, manage customer relationships, process payments, and communicate with you regarding your projects. We may also use your information for administrative purposes, such as invoicing and record-keeping.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our systems are regularly updated and monitored to maintain the integrity of your data.
Third-Party Disclosure
We do not sell, trade, or share your personal information with third parties without your consent, except when necessary to fulfill our contractual obligations, comply with legal requirements, or prevent fraud.
Website Analytics
Our website may use cookies and similar technologies to analyze user behavior, track website performance, and improve user experience. These tools collect anonymous data and do not personally identify individuals.
Opt-Out Options
You have the right to opt-out of receiving marketing communications from us at any time. You can unsubscribe using the links provided in our emails or by contacting us directly.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Upon expiry of the retention period, your data will be securely disposed of or anonymized.
Children’s Privacy
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors, and any such data will be promptly deleted upon discovery.
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly to stay informed about how we protect your privacy.
By using our services or accessing our website, you consent to the collection and use of your personal information as described in this privacy policy. If you have any questions or concerns about our privacy practices, please contact us. Thank you for entrusting Metro Home Improvements with your privacy.